$4 monthly storage add-on $1 VoIP creditsFind WellSpan locations in: Adams County & N. DRE and DRS offer a comprehensive range of features capable of meeting the needs of Mac users looking for. For those who don’t have the time to read the full list, SolarWinds Dameware Remote Everywhere (DRE) and SolarWinds Dameware Remote Support (DRS) top the ranks as the most easy-to-use and sophisticated remote computer access tools.
![]() Online Remote Access Easy Install And SimplePricing ranges from $4.97 per month for the Consumer plan to $37.47 for the Enterprise plan with access to 100 computers. Its SOHO (small office and home office) plan is perfectly catered to small businesses with a few employees who work both from the office and remotely throughout the week.With the exception of the consumer-level plan, pricing for RemotePC's four remote access plans is largely based on the number of accessible computers, with some additional features for large teams and enterprises. This level of open access is one of the reasons RemotePC stands out in a competitive field. The convenient web access feature ensures that you and your team can access your remote computers and data from any web browser, no matter where your business takes you.The majority of the remote access plans allow an unlimited number of user licenses for access to 10 or more computers. It's easy to install and simple to use, making it a great fit for small businesses and individuals without access to dedicated IT staff.Pricing starts at $5 per month for the limited Business Access Solo plan for individual users, which is a great fit for freelancers who need regular access to an unattended computer. The ability to view multiple monitors simultaneously also helps ensure as seamless a transition from a traditional office to a home office as possible.Splashtop has four annual plans geared toward businesses of all sizes. This collaborative feature is an incredibly useful tool to let employees in different locations prepare for a presentation together, as if they're at the same desk pulling from the same data. Splashtop also works well on iOS and Android mobile apps, which are supported with every plan.Splashtop is unique in its ability to provide multiple users with access to the same unattended computers at the same time. It has a solid selection of collaborative features and integrations with popular business software that makes it an excellent choice for companies with hybrid-remote employees and hot-desk office setups. Read RemotePC ReviewSplashtop Business Access is an easy-to-use unattended access solution with HD-quality video and sound.ConnectWise extends communication flexibility with VoIP audio for meetings in addition to access and support sessions for companies or teams that depend on VoIP phone systems.ConnectWise Control offers three software packages differentiated by their features and session limits. This same feature is useful for collaboration with hybrid-remote employees working from different locations, making them feel like they're at the same desk. ConnectWise separates itself as one of the more flexible remote access companies in features, terms and pricing.Advanced features such as the View premium extension allow technicians access to a customer's mobile phone camera through a browser-based livestream session to troubleshoot issues more effectively. The software provides individuals, remote workers, and IT teams with immediate and secure access to unattended computers wherever there's a strong internet connection. Read Splashtop ReviewConnectWise Control is a scalable remote access and support solution with custom security features, above-average communication tools and multi-device functionality. While both core functions of remote support and unattended access are available from the same user dashboard, they are different products in terms of pricing. Read ConnectWise Control ReviewZoho Assist is a cloud-based remote access and control solution that streamlines customer service and supports employees when they're out of the office. This is an excellent option for small businesses with hybrid-remote employees who need regular access to their office computers' data. It also offers a stand-alone plan for unattended access that starts at $30 per month for 25 agents. Read Zoho Assist ReviewFreshdesk is an AI-powered omnichannel platform that helps businesses provide smarter customer service and collaborative customer success. Some small businesses and individuals may even find the free plan – with access to five computers along with some other basic features – to be more than adequate. It also offers two plans for unattended access that grant unlimited technicians access to 25 unattended computers, starting at $10 per month. Communication tools such as Slack are also available, alongside text, voice, and video chat to make remote support sessions as effective as possible.Zoho Assist offers three plans for remote support that vary substantially in features and range in price from $10 to $24 per monthly user. That means it works seamlessly with other popular business tools, including Google Workspace, Jira, Zendesk, and Zoho's more than 45 other integrated applications. Providing support with GoToAssist is quick and easy from a web browser, allowing users to join a session with a key or link.Starting a remote support session from a web browser is as easy as logging in to your account and inviting a user to join your session with a link or support key. A single agent account includes access to up to 10,000 unattended computers, making it a cost-effective solution for IT service companies and large businesses with remote teams. A single agent account includes access to up to 10,000 unattended computers, making it a cost-effective solution for IT service companies and large businesses with GoToAssist is a powerful solution for unattended computer access with unlimited live end-user support through one powerful platform. The program also makes collaboration and teamwork easier with the abilities to share ownership of tickets, split tickets into smaller tasks, and link similar issues together to ensure the subject matter experts can handle the issue efficiently.GoToAssist is a powerful solution for unattended computer access with unlimited live end-user support through one powerful platform. You can set time- and event-triggered automation to handle repetitive helpdesk tasks and free up time for you and your team to serve your customers with a more human touch. Freshdesk helps lighten the workload with chatbots powered by Freddy AI, which can understand customer intent and automate routine workflows when resolving an issue.Freshdesk makes ticketing easier with intelligent assignments based on a team member's current workload or skill level, or by utilizing a round-robin method. What is ntfs for macProviding support with GoToAssist is quick and easy from a web browser, allowing users to join a session with a key or link. This feature adds a remote view for Android and iOS, as well as remote control functionality for Android.">remote teams. If you want the mobile add-on, you'll have to pay an additional $20 per month per agent. The customer isn't required to install any software or perform any complex tasks like with some other software, which can be difficult to accomplish when experiencing a technical issue.GoToAssist has very simple pricing based on the number of agents, with annual and monthly billing options starting at $55 per month (billed annually for a single agent).
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